Privacy Policy

Who We Are

Our website address is: https://vetrimaram.com.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture will be visible to the public in the context of your comment.

Purchases

When you purchase from our site, we collect information such as your name, billing address, shipping address, email, phone number, payment details, and any additional details needed to process your order.
We use this information to:

• Process your order, including sending confirmations and updates.
• Comply with legal obligations for taxes and accounting.
• Improve our store offerings.

Media

If you upload images to the website (e.g., product reviews or custom orders), please avoid including embedded location data (EXIF GPS). Visitors to the website can download and extract such data from images.

Cookies

If you leave a comment or create an account on our site, you may opt to save your name, email, and website in cookies. These cookies are for your convenience so you don’t have to fill in your details again on future visits. These cookies will last for one year.

When you visit our site, we may set cookies to remember your login details, cart contents, and screen preferences:

• Login cookies last for two days.
• Cart cookies last for 30 days.
• Screen preference cookies last for one year.

If you log out, login cookies are removed.

Embedded Content from Other Websites

Pages or products on this site may include embedded content (e.g., videos, images, or articles). Embedded content behaves as though you visited the source website, which may collect your data, use cookies, and monitor your interactions.

Who We Share Your Data With

We only share your data with trusted third parties necessary to process your orders, such as payment gateways, shipping providers, and spam detection services.
If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

• Comments: Retained indefinitely to identify and approve follow-up comments.
• Orders: Kept for tax and accounting purposes as required by law.
• User Accounts: Retained until deleted by the user or administrator.

What Rights You Have Over Your Data

If you have an account or have made purchases, you can request an export of the data we hold about you, including any information you provided. You can also request that we delete your personal data. This excludes data we are required to retain for administrative, legal, or security purposes.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service. Payment data is securely processed by third-party payment gateways in compliance with industry standards.

Security

We use SSL encryption to protect your data and ensure a secure shopping experience.